Privacy Policy

Privacy Policy for Hawk Knife Designs

Effective Date: 6/30/2025

Hawk Knife Designs (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.hawkknifedesigns.com, including when you make a purchase via our cart or opt-in to receive SMS/text messages.

1. Information We Collect

1.1 Personal Information

When you interact with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (via secure third-party processors)
  • Purchase history

1.2 Automatically Collected Data

We automatically collect certain data such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and actions taken on our site

1.3 SMS/MMS Information

When you opt-in to receive SMS or MMS messages from us, we collect:

  • Your mobile number
  • Your opt-in status and consent timestamp
  • Message delivery and engagement data (open, click, etc.)

2. How We Use Your Information

We use your data to:

  • Fulfill and manage orders via WooCommerce
  • Send order confirmations, updates, and support communications
  • Provide SMS marketing (with your express consent)
  • Detect and prevent fraud
  • Improve our website and product offerings
  • Comply with legal obligations

3. SMS Messaging Compliance

We take your privacy seriously and adhere to the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and other applicable SMS carrier regulations.

By opting in to receive SMS messages from us:

  • You agree to receive text messages regarding your order, promotions, or updates.
  • Consent is not a condition of purchase.
  • Message and data rates may apply.
  • Message frequency may vary.
  • You can reply “STOP” at any time to unsubscribe, or “HELP” for assistance.

We securely store your consent records, including opt-in timestamps and message logs, to ensure compliance.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted third-party service providers, such as payment processors, shipping services, and marketing platforms
  • Legal authorities, if required by law or to protect our rights

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Track website performance and usage
  • Remember your cart and preferences
  • Run advertising and retargeting campaigns

You can manage cookie preferences through your browser settings.

6. Data Security

We use industry-standard security measures to protect your data:

  • SSL encryption
  • Secure hosting
  • Access controls and regular audits

7. Your Rights

Depending on your location, you may have rights under laws like GDPR or CCPA:

  • Access your data
  • Request correction or deletion
  • Withdraw consent
  • Opt out of marketing

To make a request, contact us at [email protected].

8. Children’s Privacy

Our site and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted here with the effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this policy or your data, please contact us:

Hawk Knife Designs
Email: [[email protected]]